VIP Program

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How long does a withdrawal take at RichTop

Every withdrawal request is reviewed by the RichTop finance department. A payout usually takes from 5 minutes to 24 hours.

What affects the speed

Whether the conditions are met: verified email, deposit turned over, no active bonus.
Whether the card details match your account details.
The amount: large payouts are checked more thoroughly, and the casino may ask for verification.
The receiving bank: crediting to a card sometimes takes extra time.

The request is delayed

Check the status in your payment history. If more than a day has passed, write to support with the request number.

Read also

Cashback is available every Sunday. It will be credited if you are in the red for the previous game period.

Important information

Cashback is available to players starting at Bronze I rank.
Calculated in the currency you play in. For example, if you play in $, Cashback will be credited in $.
Accrual occurs every Sunday at 12:00 Kyiv time (09:00 UTC).
You can withdraw Cashback from Sunday to Tuesday, otherwise it will expire.
When claiming Cashback, a x3 wager is created for 7 days.

Cashback is calculated according to the formula:

Cashback = (<Deposit Amount> - <Withdrawal Amount> - <Current balance (Bonus+Real)> - <Amount of active bets>) * rank coefficient - <Cashback for the previous period>

<Cashback for the previous period> is taken into account only if there was a negative Cashback in the previous period.

The data for the calculation is taken for the previous calendar week.

More about Cashback

Rank	Cashback
Bronze	10%
Silver	15%
Gold	18%
VIP	20%
Diamond+	25%

Date	Amount	Status
No Information

How long does a withdrawal take at RichTop

What affects the speed

The request is delayed

Read also

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